Returns & exchanges
Return, refund, and exchange policy
Returns may be requested within 30 days of order delivery. We are unable to process returns or refunds for orders older than 30 days. To request a return label or if you received an incorrect or damaged item, please contact us. We will do our best to replace or refund incorrect or damaged items as quickly as possible.
Returned items must be unused and in their original packaging. Apparel items may be opened to try on but can only be returned if unworn. Restocking fees may apply for used or worn items. If you have sizing questions, please refer to our size chart in the item listing.
Can I return/exchange items if I change my mind?
If you need to exchange an item for a different style, size, color, etc., request a return label for the product you want to send back and place a new order. Shipping costs are non-refundable.
Can I return a sale item?
No. The following items are final sale and cannot be returned: Sale Collection, Membership Cards, & Certificates and Virtual Gift Cards.